Shipping Details

Last updated: July 23, 2026

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.

2. Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 5–10 business days
• Express Shipping: 2–5 business days
• Free Shipping: Available on orders over a certain amount (see checkout for details)

3. International Shipping

We ship to multiple countries worldwide. International shipping times may vary depending on the destination country and customs processing. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.

4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through our carrier's website.

5. Shipping Delays

Occasionally, shipping may be delayed due to factors beyond our control such as weather conditions, carrier delays, or customs processing. We appreciate your patience in such situations.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@catterbrush.store so we can assist you in resolving the issue.

7. Contact Us

If you have any questions about your shipment, feel free to reach out to us at support@catterbrush.store.